We’re Hiring: Front Office Administrative Assistant

Position: Front Office Administrative Assistant

To apply for this position, submit your resume to: info@drkarenhorton.com.

About Our Practice

We are a boutique Plastic Surgery practice in San Francisco. Our Plastic Surgeon specializes in cosmetic and reconstructive surgery, while our Nurse Practitioner specializes in non-surgical cosmetic procedures including injectables, laser skin rejuvenation, and CoolSculpting. We are passionate about providing beautiful, natural looking results, and we pride ourselves on delivering a top-notch patient experience.

What We’re Looking For

We are looking for a professional, motivated, and detail-oriented Front Office Administrator to perform administrative duties and deliver white glove service to our clientele. This position will be supporting the non-surgical side of our practice. Our ideal candidate is looking for long-term employment, and as our business grows, we would love to develop and promote employees that demonstrate exemplary work.

Job Responsibilities

• Warmly greet clients, schedule appointments, and execute all front office duties efficiently
• Confirm client information on file for accuracy and update any changes
• Manage provider schedules and enforce cancellation policy
• Effectively communicate with clients about treatment and product offerings, loyalty program benefits, and office policies and procedures
• Promote current specials to stimulate sales and encourage client retention
• Maintain relationships with vendors and reps, acting as a liaison between them and the provider
• Manage retail product inventory and order supplies when needed
• Conduct point-of-sale transactions with accuracy

Job Requirements

• Bachelor’s Degree (preferred)
• Experience in the Aesthetic Industry (1+ years strongly preferred)
• Excellent verbal and written skills
• Ability to follow a proven process and work well in a fast-paced environment
• Must be friendly, enthusiastic, and committed to delivering the highest level of customer service
• This is a full-time position. Our hours of operation are Monday through Friday from 9-5.

Competitive pay, DOE. Benefits include medical/dental, PTO and paid holidays.

Apply Now